How to Help Someone Who Is Visually Impaired

The following article discusses ways of assisting people with visual impairment. These techniques will be useful for lay people looking to offer their help in day-to-day life, and for healthcare workers who may be providing care on a regular basis to visually impaired individuals.

Assisting People With Visual Impairment

The techniques described in this article are based upon the expertise and recommendations of professionals who have refined and utilized these techniques. The ideal methodology will preserve the dignity of the person while providing the most effective techniques for providing assistance (if it is accepted).

Amplify Eyecare of Greater Long Beach

What Are Some Signs That Someone Needs Help?

Visually impaired people can often be identified by the equipment they are using such as a white cane, specialty glasses or optical and vision aids, or the use of a seeing-eye dog. It is important to consider that people with seeing-eye dogs may not need your help, since their dog is trained to deal with situations. Sometimes, people will ask for help outright. If they aren't asking for help, the following signs may be indications that they could use some assistance.

  • They appear to be struggling, or you intuit that they are having difficulty
  • They are definitely struggling with something (they drop something they are carrying)
  • They are in immediate danger or there is a potential hazard.

Rules For Assisting People With Impaired Vision

The following suggestions are a good blueprint:

  • Consider the person: People with visual impairment are not a monolithic entity. Every person is unique in terms of their age, character, functionality, life experience, and the nature of their impairment. All of these factors must be taken into account when offering assistance in terms of respecting their dignity, and in how you might go about providing help if it is accepted. 
  • Living with someone with low vision: If you live with someone with low vision, be mindful of keeping things in the same place since moving things around can be very frustrating for them. They may depend on memory of where things are, rather than vision. What might seem as a minor annoyance to someone else, can be very frustrating for someone with low vision.
  • Consider the environment: Always consider the environment. If your host is a visually impaired woman in her own home making you a cup of tea, she will likely be fine. This is obviously a different situation than a man with visual impairment who appears lost in a crowded mall. Always consider the environment.
  • Respect their dignity: People with impaired vision may be sensitive about their condition. Even a well-mannered individual can inadvertently say something that may offend. Address such people as you would any other person without pandering or appearing patronizing to them. Use your common sense.
  • Introduce yourself. Ask if they would like your assistance. Bear in mind that even if they know you well, they may have trouble recognizing you.
  • They may say no: They may not want your help. You can't force your assistance upon someone. Be polite and don't get insulted or be argumentative if your offer is refused. Naturally, if the individual is a small child, you need to consider the situation differently to ensure her safety.
  • Ask them what they would like you to do. In many instances, the individual knows precisely what they would like from you. They may say, "stand on my left side with your right arm on my left arm". You can ask them which side they would like you to stand on. 
  • Be precise and specific: Give detailed instructions about what you are doing beforehand and throughout your assistance. If you need them to do something, let them know in advance and explain what is happening. Give them plenty of time.
Rules For Assisting People With Impaired Vision

  • Techniques: Get familiar with current techniques for helping people with visual impairment to ambulate through tight spaces, negotiate staircases, and use doorways. Learn how to use your guiding arm to negotiate through crowds.
  • Inform them when you are finished. Let them know when you are leaving the area. Don't take it for granted that they know that you are finished. Make sure that you do not need additional help before leaving.
  • General Help: If you have friends or family with visual impairment, there are many opportunities to help them by driving them on errands and to appointments, and by offering to help around the house, etc. 
  • Encourage them to visit a low vision optometrist: If you are helping a family member, encourage them to schedule routine eye exams with a low vision optometrist. Accompany them to understand the best ways to assist them and help them maximize their visual abilities.
  • Follow Our Website & Social Media: Make sure to follow our website and social media, where we regularly post helpful videos and articles.
  • Encourage them to visit a low vision occupational therapist: A low vision occupational therapist will provide the tools and training for a person with vision loss to improve their functioning with everyday activities.
Dr. Ikeda cartoon


The techniques presented in this article are intended to educate people on different ways of assisting people with vision impairment in a manner that is both respectful and effective. Always assess the individual and the environment. A person with a seeing-eye dog likely doesn't need your help, since their capable companion is highly trained to deal with situations. Be communicative and respect their right to refuse your help. If you would like to know more about how to assist people with vision impairment, speak with a trained specialist for more information. Patients with low vision visit our clinic from all over California, and we are proud to be a leading provider of low vision services for patients from Bellflower, Long Beach, Lakewood, and Los Angeles.


I haven't actually used the optometrist side, so my review is limited to the vision therapy offered.  This office was recommended by my occupational therapist for the treatment of my double vision following a stroke.

Claire A.

Love this location. I had a brain injury accident from day one one. All the team make you feel you still important and hope in the horizon after when the medical system fell you miserably. Dr. Ikeda very professional and very understanding about your issue. Two tombs up.

Jim K.

My husband and I were immediately impressed with Dr Ikeda. I was hit by a car while cycling which caused broken bones and three brain injuries. The brain injuries caused double vision. Dr. Ikeda examined my eyes and got me started on vision therapy with his occupational therapist who specializes in vision therapy.  She (Chris) is absolutely great.  I am impressed with the array of tools used to help recover my binocular vision.  I am doing things I never thought were possible (balance boards etc).  Chris pushes me and keeps me motivated. I really enjoy my sessions with her.  The office staff is always friendly and they have a wonderful appointment reminder tool that makes it easy to keep my calendar up to date. I am happy the rehab center at Little Co. of Mary recommended them!!

Teresa S.

The Vision Therapy is handled in a separate office through a different door from the shared waiting room. Chris, the vision therapist, has a wide and varied assortment of tools, equipment and resources to best evaluate and treat most vision issues. After just a few visits, my double vision became easier to control, using exercises developed during the therapy process. It was time well-spent.

Joe M.

I have been coming here since I can remember. I love it here. The staff is so amazing and nice. They explain everything they gonna do and never make you feel rushed. Dr. Ikeda has always been my doctor and I would never want another one. He is the doctor for my whole family and is always asking how everyone is doing. I am also so crazy about picking out my frames and have to try so many and each person who helps me take the time and lets me try them all on. I would never want to go anywhere else! I definitely would recommend this office to anyone looking for a great eye doctor.

Kayla W.

This is not for the eye exam but for the frames selection portion. I brought my prescription from Kaiser here with my VSP insurance. The reception staff was very polite and professional.  Manny helped me to pick out frames and explain my coverage.  Very helpful and patient not like the individual at the other place I rated here on Yelp.  I was running late and he still helped me and was not bothered at all.  I am so glad I came here ..........very pleased.

Very professional staff and pleasant.

Daniel G.
1 2 3



How Does Vision Therapy Improve Reading Ability?

According to the American Optometric Association, approximately 80% of what a child learns in school is acquired through vision, and […]

Read More

What Causes Bloodshot Eyes? Understanding the Causes and Treatments

Bloodshot eyes can be alarming, but they are not always a cause for concern. In this blog, we will discuss […]

Read More

Understanding Sensory Fusion: A Vital Test for Eye Health

Maintaining healthy vision is essential to live a fulfilling life. Our optometrist in provides advanced functional vision testing to ensure […]

Read More
see all blogs

Contact Us To Amplify Your EyeCare

Amplify EyeCare of Greater Long Beach Logo

Working Hours

Monday & Wednesday

Tuesday & Thursday

By appointment only

Friday & Sunday



16816 Clark Ave, Bellflower, CA 90706
(562) 867-8719
Website Accessibility Policy
Safety protocols page
privacy policy
Cancellation Policy
For Patients
Call Us
For Patients
Call Us
eyefile-adduserphone-handsetcalendar-fullarrow-uparrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram