It was my first eye exam ever, and everyone here made the environment super welcoming. They were on it like white on rice-they had all of my information ready so i didn't have to stress and find out how to get my insurance info. Explained what they were going to do and answered all of my questions. Dr. and Tina helped me not only find the perfect frame but made sure i looked good wearing my prescription. 10 out of 10 would recommend to a friend.